Shipping policy

Last Updated: 05/11/ 2025

At Rera we are committed to delivering your orders promptly and efficiently. Please review our Shipping Policy for detailed information on our shipping procedures.

1. Order Fulfilment

Orders are typically processed and fulfilled within 1-3 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

2. Shipping Time

We offer worldwide shipping with an estimated delivery time of 6 to 10 days from the date of dispatch. Please note that delivery times may vary depending on your location and external factors beyond our control, such as customs processing and local postal services.

3. Shipping Costs

We proudly offer free worldwide shipping on all orders, with the option to upgrade to priority express delivery at checkout. All available shipping options will be clearly displayed before you complete your purchase.

4. Import Duties and Taxes

Rera covers all import duties and taxes for international orders. You will not be required to pay any additional fees upon receiving your order.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order online through the carrier’s website.

6. Shipping Address

Please ensure that your shipping address is complete and accurate. Rera is not responsible for orders shipped to incorrect addresses provided by the customer. If you need to make changes to your shipping address, please contact us immediately at rera.jpn@gmail.com

7. Stolen Packages

Once your order has been shipped and handed over to the carrier, Rera is not responsible for stolen packages. However, if your parcel goes missing, please email us on rera.jpn@gmail.com or send us a message on Instagram @rera.jp right away. we’re always happy to support you and will do our best to help..

8. Contact Us

If you have any questions about our Shipping Policy, please contact us at rera.jpn@gmail.com. Our customer service team is here to assist you.